Privacy Policy (marstark.com/privacy-policy)
Privacy Policy Outline
1. Who We Are
Marstark IT Service, registered in the Netherlands. Controller of personal data collected through marstark.com.
2. What Data We Collect
Contact form data (name, email, company, phone), analytics data (Google Analytics 4), cookie data, marketing enquiry data.
3. Why We Collect It
To respond to enquiries, provide our services, improve our website, and send marketing communications (with consent).
4. Legal Basis
Legitimate interest (responding to enquiries), Consent (marketing), Contract (service delivery).
5. How We Store & Protect It
Data stored on EU-based servers. SSL encryption. Access controls. Regular security reviews. We do not sell your data.
6. Data Retention
Enquiry data: 3 years. Client data: duration of contract + 7 years (legal obligation). Marketing data: until unsubscription.
7. Your Rights (GDPR)
Right to access, rectification, erasure, portability, objection, and restriction. Contact: privacy@marstark.com.
8. Cookies
See Cookie Policy at marstark.com/cookie-policy.
9. Third-Party Services
Google Analytics, CRM platform, email marketing tool. All GDPR-compliant and covered by Data Processing Agreements.
10. Contact & Complaints
Email: privacy@marstark.com. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Terms & Conditions (marstark.com/terms)
Terms & Conditions Outline
Key sections to include: 1) Services & Scope, 2) Proposals & Acceptance, 3) Payment Terms, 4) Intellectual Property (IP ownership post-payment), 5) Confidentiality & NDA, 6) Limitation of Liability, 7) Client Responsibilities, 8) Termination, 9) Governing Law (Netherlands), 10) Dispute Resolution.
Cookie Policy (marstark.com/cookie-policy)
Cookies Used on marstark.com
Essential Cookies
Required for the website to function. Cannot be disabled. (Session cookies, CSRF tokens)
Analytics Cookies
Google Analytics 4 — anonymous usage data to improve the website. Consent required.
Marketing Cookies
Retargeting and campaign tracking (LinkedIn Insight Tag, Google Ads). Consent required.
Functional Cookies
Remember your preferences (language, cookie consent choice).